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'Accomplished and vocational' senior consultant and
manager with client-facing skills. Experience of strategy
development, commercial eBusiness proposition development,
requirements analysis, pre-sales, business development
and project management. Recent focus on competitively
advantageous application of I.T. and eBusiness technologies
within the Energy & Utilities market, particularly Water
and Competitive Energy Retail.
Armed with a strong grasp of both business and IT issues
he is adept at discerning potential business benefits
and identifying IT based solutions. He has an acclaimed
ability in composing articulate, substantiated and persuasive
business propositions, reports and promotional articles.
Committed to delivering success. Achieves through bringing
insight and valuable expertise to initiatives. Effective
communicator. Passionate about elegant solutions, yet
pragmatic.
| recent experience |
- developed strategic IT roadmap - reviewed
IT applications landscape at Welsh Water with
a view to replacing legacy systems with extended
SAP footprint (SAP-PLM, CRM, IS-U) covering
Work and Asset Management, CRM, Billing. Managed
workshops with SAP UK to identify fit of SAP
products and identified best-in-class options
for non-SAP targets. Report
formed basis of Welsh Water's CTO's medium term
technology investment strategy.
- provided consultancy on ASAP methodology
and data migration for UK Water company embarking
on strategic mySAP-PLM implementation. Advice
shaped the client's implementation programme
and substantiated the internal claim for budget
allocation.
- created and delivered technology backed
business propositions for Energy companies
in Energy Retail and eBusiness. Propelled
LogicaCMG's brand within the utilities
sector as a supplier
of innovation.
- consulted on product selection and deployment
of Web Content Management Systems, content based
services, web portals, eBilling and and eService
systems. Won business
to implement CMSs with AIB and Anglian Water
- produced and managed the Period Property
UK web portal - a community of interest
"For People with a Passion for Period Property"
Grew the brand
from start-up 'no-name' to stong niche recognition.
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| strengths |
- strong grasp of both business and IT issues
- adept at developing and communicating visions
and directing implementations
- acclaimed ability to compose articulate, substantiated
and persuasive propositions and promotional
articles
- strong technical comprehension with background
in systems development, IT development project
management, solution design, Object Oriented
Design, web design, Java, JSP, Perl, Visual
Basic .Net, HTML, XML, C++, SQL, Oracle, RDBMSs,
Unix
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UK
Citizen - Holder of Full Australian Permanent
Residency Visa
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Senior Consultant (LogicaCMG)
2000 - 2004 |
- Strategic Consultancy - developed
strategic IT roadmap - review of IT applications
landscape at Welsh Water. View to replacing
legacy systems with extended SAP footprint (SAP-PLM,
CRM, IS-U) covering Work and Asset Management,
CRM and Billing. Workshops alongside SAP UK
to identify potential fit of SAP products and
identified best-in-class options for non-SAP
targets. Report
formed basis of Welsh Water's CTO's medium term
technology investment strategy.
- Bid Management - Managed £10M bid
for IT Infrastructure and Support outsource
for British Waterways. Client
commended and shortlisted bid
- Marketing - produced influential promotional
paper proclaiming LogicaCMG's substantial and
substantiated SAP capability to Centrica. Boosted
client's impression of LogicaCMG's capability
- Business Development Consultancy -
mySAP-ALM (Asset Lifecycle Management) consultancy
to assist strategic initiative to replace legacy
Asset Management system, plus advice on application
of ASAP methodology. Wrote Data Migration Strategy
for legacy systems to SAP. Persuasive Document
Management proposition paper promoting SAP-DM.
Collaborative Working proposition paper for
'SAP-cFolders'. Stimulated
client into taking postive IT investment decisions
- Business propositions - constructed
and delivered 5 Energy Retail propositions -
savings on wholesale electricity imbalance charges
- making money from demand side bidding into
balancing mechanism - advanced customer service
through knowledge based eService - online service
with Web Collaboration - internet bill presentation.
Commissioned to write guidelines on how to prepare
killer propositions for pre-sales team. Propelled
LogicaCMG's brand within the utilities
sector as a supplier
of innovation.
- Enterprise Content Management - requirements
and product selection, analysing Stellent CMS,
Percussion's Rhythmyx products amongst others
for Lotus Cars.Steared
Lotus' procurement decision
- Bids - helped prepare 5 bids and multiple
RFI responses. Industrial billing (£7M), Online
quotations (£2.5), Siebel (£4.5M), BroadVision
portal (£3M), eBusiness infrastructure (£2M)
- Front line sales support - researched
and promoted solution and consultancy offerings
on topics such as Content Management, CRM, eCRM,
EBPP, Electricity Quotations using solutions
from Open Market, MMT PowerQuote, Cisco Collaboration
Server, Kana, Siebel, ePoint, BEA Weblogic,
Intershop Enfinity, SAP Portals. Front
line account staff vriefed with propositions
to take to clients, confident that back-up expertise
could be called upon
- External conferences - Delivered paper
at "Profitable Utilities eBusiness" conference.
Promoted Logica
as a supplier of innovative solutions that matter
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Chief Web Developer
Period Property UK
2000 - 2004
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- Developed eCommerce enabled niche property
website - a "community of interest" for historic
dwellings - 1200 unique visitors daily and growing.
www.periodproperty.co.uk
Grew the brand
from start-up 'no-name' to stong niche recognition
- Web design (other): hi-glazeconcepts.co.uk,
farmmanagement.co.uk, clarebaptistchurch.org.uk
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Senior Consultant Content Management
Allied Irish Bank 2000 - 2000
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- Performed insightful independent product
selection of a Content Management System to
facilitate AIB's vision for a retail banking
information web portal. selected
product remains responsible for AIB's corporate
web site - www.aib.ie
- Subsequently helped Logica to be awarded
£1M implementation project
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Workstream Leader
(Utility Asset Procurement eBusiness start-up)
2000 - 2000
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- Achieved the definition of requirements for
an extranet and document management system,
the core functions of a new co-operative procurement
consortium. Headed 2 (of 6) workstreams within
the Technology and Business Process group to
achieve this
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Project Manager - Content Management,
eBusiness - (Orange)
1999 - 2000 |
- Led content management requirements capture
project. Outcome was a detailed definition of
requirements from which a multi-channel portal
was developed - a forerunner of todays' "Orange
World". Managed selection of a Content
Management System (selecting Open Market ahead
of Vignette, Broadvision, Interwoven). Sufficient
confidence levels attained amongst the client's
stakeholders by the substantiated selection
report to warrant the purchase of the recommended
product and to invest in its implementation.
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SAP Consultant - (Logica)
1998 - 1999 |
- Gained SAP Consultant certification (Sales
and Distribution) and IS-U (Utilities)
- Authored Logica's SAP Implementation Methodology,
'powered by ASAP' to
build credibility with clients.
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Technical Designer and Project
Leader (TXU)
1998 - 1998 |
- Scoped, designed and delivered system interfacing
Eastern Energy and Barclaycard, cementing affinity
partnership to penetrate newly deregulated domestic
fuel market.
- Recruited 6 man team. Met advertised deadline.
Oracle PL/SQL, Pro*C, UNIX-AIX
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Release Leader - (Alcatel Australia
Limited & Telstra - Sydney)
1996 - 1998 |
Appointed for overseas assignment on strength
of success on previous project.
- Directed development and delivery - on schedule,
budget and spec - 5 consecutive releases of
a nation-wide Network Management System
- Team awarded "Best Project of the Year
1997" within Logica Australia
- Influential in re-focussing development team
to be customer conscious and turning a sour
commercial relationship into a collaborative,
respectful and productive one
- Object Oriented, Client Server application
developed in C++, VB and ORACLE on HP-UX
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| 1987-1996 |
Various I.T. system development projects |
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| EDUCATION: |
- BSc (Hons) Maths and Computing, University
of Bath, UK ('87)
- Certificate in Business Administration, Open
University, UK('95)
- Member of British Computer Society ('98)
- Currently taking "Masters of Information
Technology" course at University of Newcastle
(NSW)
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